WIDE Services WIDE Services provides complete and reliable support solutions for all services intended for customers. We consider this kind of support vital for the creation of a correct and honest relationship with our customers. As Moodle partners, our support team is in constant contact with the MoodleCommunity, so we are always on the cutting edge of the latest news and developments on Moodle.
We offer a range of support packages based on the needs and requirements of each occasion. The packages can be bi-annual, annual or for a specific time period based on the relevant support contracts for new and existing Moodle developments.
Support services:
- Troubleshooting
- Platform customization to fit your needs
- Upgrades
- Materialmigration from other platforms
- Help on the use and administration
- Server maintenance
- Content conversion
- Moodle proper function check
- Error messages
- Installing Third Party Plugins.
The support team will be your partner:
- To answer your questions about the use of Moodle
- To advise on the effective use of Moodle
- Addressing problems Moodle
- Advise you on best practices on Moodle
- Resolve all Moodle issues
Types of supportive contact :
- Support Tickets
- Phone
- Remote Access